Introduction
At Broadheath Bettas, we are committed to protecting and respecting your personal data in line with the UK GDPR and Data Protection Act 2018.
This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website and interact with our services, including our fish sales and online orders.
By using our services, you agree to the collection and use of information in accordance with this policy.
Privacy Policy: Broadheath Bettas
Introduction
At Broadheath Bettas, we are committed to protecting and respecting your personal data in line with the UK GDPR and Data Protection Act 2018.
This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website and interact with our services, including our fish sales and online orders.
By using our services, you agree to the collection and use of information in accordance with this policy.
Our website host
This website is hosted and operated by Wix.com. You can read Wix’s privacy policy here: https://www.wix.com/about/privacy
Personal data we collect
We collect personal information that you voluntarily provide to us when you:
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• Place an order
• Sign up for our newsletter
• Join our WhatsApp group
• Contact us for support or inquiries
• Sign up via forms on our website
The types of personal data we may collect include:
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Contact information (e.g., name, email address, phone number)
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Payment information (e.g., credit/debit card details. These are not stored)
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Shipping information (e.g., delivery address)
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Email preferences (e.g., subscribing to our newsletter)
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WhatsApp group consent (if you choose to join)
Other Policy Documents
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Privacy Policy
How we use your data
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To process your orders: Your data is used to fulfill orders, process payments, and send receipts.
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To communicate with you: We may send you emails regarding your orders, shipping updates, or for customer support.
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To send marketing materials: If you have consented, we may send you promotional emails, including our newsletter.
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WhatsApp Group: If you sign up, you consent to joining our WhatsApp group moderated by us.
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We may use this platform to send updates, offers, or other relevant content.
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To comply with legal obligations: We retain your data as required by law.
Legal Basis for Processing Personal Data
We process your personal data under the following legal bases:
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​Consent: By providing your personal information, you consent to our use of your data for the purposes outlined in this policy, including subscribing to our newsletter and WhatsApp group.
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Contractual necessity: We process data to fulfill a contract with you (e.g., processing your order and delivering goods).
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Legitimate interests: We may process your data to send you marketing communications, provided we have a legitimate interest to do so.
Sharing your data
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​We share data with Wix as our website platform. Wix may collect personal information in accordance with its own privacy policy, which can be found here:
In addition, we may use third-party services, such as payment processors and delivery companies, in order to fulfill your orders. These third parties will only have access to your personal data as necessary to perform their functions, and they are prohibited from using it for any other purpose.
We do not sell your data.
Your Rights
​Under the General Data Protection Regulation (GDPR), you have the following rights:
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Right to access: You may request copies of your personal data.​
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Right to rectification: You can request correction of any inaccurate or incomplete personal data.​
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Right to erasure: You may request that we delete your personal data in certain circumstances.​
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Right to restrict processing: You can request that we limit the processing of your personal data.​
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Right to object to processing: You may object to the processing of your personal data for direct marketing purposes.​
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Right to data portability: You may request that we transfer your data to another organization.
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If you would like to exercise any of these rights, please contact us by email: broadheath.bettas@outlook.com, or via the website contact form at: https://www.broadheathbettas.co.uk/contact with “Data Request” in the subject.
If you are not satisfied, you can complain to the ICO at https://ico.org.uk
Security and retention
We use secure Wix infrastructure.
We are committed to securing your data and take reasonable precautions to protect it. However, no data transmission method over the internet is 100% secure, and we cannot guarantee the security of your data during transmission. Once we receive your information, we employ physical, electronic, and procedural safeguards to protect your personal data.
We retain your data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. If you opt out of marketing data, our newsletter or WhatsApp group, we will delete your information from those lists upon request.
Changes to This Privacy Policy​
We may update our Privacy Policy from time to time. When we do, we will post the new Privacy Policy on our website and update the effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
​​Contact
Data Protection Officer: Kieran Hughes
Email: broadheath.bettas@outlook.com
Broadheath, Altrincham
Effective date of this Privacy Policy 7th April 2026